Marketing · Operations

Hands-on help for small businesses that want a real partner.

I run the marketing and operations backend for owner-operators who need to grow without the overhead of an agency and a full back office — and when you need bookkeeping or payroll, I connect you with a trusted partner and stay your main point of contact. One person, senior-level work, no markup.

One point of contact Senior-level work Southern California based

About

A one-person shop, on purpose.

I started By Chloe Co. because I kept seeing the same thing — small businesses with great products and people getting bogged down by the work that wasn't theirs to do. The marketing campaign that never got launched. The contractor 1099s that should have been filed in January. The website that's been "almost done" for two years.

I take that off your plate. I'm one person — not an agency — which means you get senior-level work without the markup, and you only ever talk to one person. No account managers, no handoffs, no chasing.

I'm not a generalist trying to do everything myself, either. For the handful of things outside my lane — like bookkeeping and payroll — I bring in a specialist I trust and manage that relationship so you don't have to. Call it operating almost like a fractional COO for small businesses: one person who owns outcomes, not just a list of tasks.

Southern California based.

— Chloe

What I do

The work that's actually mine to own.

I focus on the two things that keep small businesses stuck — the marketing that's too important to ignore, and the operations that quietly eat your week. For the pieces outside my lane, like bookkeeping, I bring in someone I trust.

01

Marketing

Websites, campaigns, content, and the brand work that makes everything else easier. Built to convert, not just to look pretty.

  • Website design & development
  • Email campaigns & automation
  • Social media & content
  • Brand & print materials
  • CRM setup (HubSpot, Salesforce)
02

Operations

The systems and processes that turn a busy business into a running one. The boring stuff that pays for itself in a month.

  • SOP & process documentation
  • CRM setup, audit & maintenance
  • Software & tools audits (incl. AI tools)
  • Vendor research & coordination
  • Client & staff onboarding support
03

Bookkeeping & Payroll

Need a gut check on your books? I'll review what's there and help you figure out what you actually need. For consistent, day-to-day bookkeeping and payroll, I connect you with a trusted, vetted partner — and stay your main point of contact the whole way through.

  • Books review & direction-setting
  • Warm introduction to a vetted partner for ongoing support
  • I stay in the loop as your main contact
  • Check-ins to make sure the handoff is working

Investment

What it costs to work together.

Every engagement is scoped on a discovery call, so these are starting points, not final quotes — but they'll tell you if we're in the right range.

Light Support

Starting at $750/mo

Social posts, minor updates, quick turnarounds. Up to 8 hrs/mo.

Growth Support

Starting at $1,350/mo

Campaigns, website updates, ongoing marketing support. Up to 15 hrs/mo.

Full Support

Starting at $2,100/mo

Full marketing + operations support. Up to 25 hrs/mo.

New or working with a tight budget

Foundations

Custom — priced to fit your budget

A custom-scoped plan to get your basics in place: picking the right website builder, setting up AI tools, getting a simple social presence going. If a listed price would stop you from reaching out, this is built around what you can invest right now.

Ask about Foundations

Prefer to pay as you go?

Everything below is also available à la carte — hourly or as a one-time project. Exact scope and pricing are confirmed on your discovery call.

Marketing

  • Marketing strategy & consulting
  • Website design & development
  • Landing pages
  • Email campaigns & automation
  • Social media & content
  • Brand & marketing kits
  • Logo design
  • Business cards, flyers & signage

Operations

  • Operations & process support
  • CRM setup, audit & maintenance
  • Software & tools audits (incl. AI tools)
  • Vendor research & coordination
  • Project management tool setup
  • Client & staff onboarding support

New or working with a tight budget? Foundations (above) is built around what you can invest right now.

How it works

Simple, by design.

No long sales cycles, no surprise invoices. Here's exactly what working together looks like.

Step 01

Discovery call

A free 30 minutes. We talk about your business, what's on your plate, and whether I'm the right fit. No pitch deck, just a real conversation.

Step 02

Scope & quote

A clear written scope with timeline and cost — flat rate, hourly, or monthly. You see exactly what's included before anything starts.

Step 03

The work

I get to it. Regular check-ins, clear updates, no missed deadlines. If something changes, we talk about it before it changes the bill.

Step 04

Ongoing

Whether it's a one-time project or a monthly retainer, you know what to expect. The work continues only as long as it's working for you.

Get in touch

Ready to take some things off your plate?

Send me a note about your business and what you're working on. I read every email and reply within a business day — no auto-responders, no funnel.

hello@bychloeco.com
Southern California based Replies within 1 business day